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Personal Data and Cookies Policy

PERSONAL DATA AND COOKIES POLICY

Welcome to the website Total in India. By logging onto or visiting the website, you acknowledge that you have read, understood and accepted, without limitation or reservation, our Personal Data and Cookies Policy (the “Policy”) and General Terms of Use. Please note that other general terms of use and other personal data and cookies policies apply to other Total Group websites, and we recommend that you read them carefully.

This policy is intended to inform you of the rights and freedoms that you can exercise regarding our use of your personal data. It also describes the measures that we implement to protect them.

Total S.A. is the “Data Controller” with regard to managing the website. This processing is carried out in accordance with applicable law.
 

1. Purpose and Basis for Processing the Data Collected, and their Storage Period.

By installing cookies on your computer, you are liable to provide us with a certain amount of personal data, such as connection data like your IP address, so that you can benefit from the services offered by our website and maximise your browsing experience on our website.

You agree to let us process your personal data so that we can provide you access to the website's services and make your browsing easier.

Your personal data are not subsequently processed for purposes other than those described above. Your data are stored for a maximum of 13 months.
 

2. Data Recipients

Your personal data are liable to be disclosed to certain departments of the Data Controller or companies within the Total Group, as well as to certain partners or subcontractors.
 

3. Data Transfers

All data transfers to countries outside of the European Economic Area are carried out in accordance with the applicable regulations and in such a way as to ensure adequate protection of the data. 

Under the terms governing the services provided on the website, your data, such as your IP address and pages visited, may be transferred to recipients that are partners of the Total Group, or any Total Group company outside the European Union.

In order to ensure the adequate protection of personal data originating in the European Economic Area and which may be transferred to Total Group entities established outside the European Economic Area, “Binding Corporate Rules” (BCR) have been adopted.

For personal data transfers which are not covered by the BCR and bound for countries outside the European Economic Area, other measures have been established to ensure adequate data protection.

If you wish to obtain more information about our BCR, please click here. For all information on the other measures established to ensure adequate protection, please write to the contact address mentioned below.
 

4. Security and Confidentiality of Your Data

The data controller will implement the appropriate measures to maintain the security and confidentiality of your personal data, particularly to prevent it from being altered, damaged or accessed by unauthorised third parties.
 

5. Cookie Management

5.1 Principles

A cookie is a file that records information regarding the browsing done on the website from your computer, such as the number of visits and pages viewed, particularly to facilitate your visits to the website.

You can, at any time, delete the cookies installed on your computer, block the storage of new “cookies”, and be prompted before the installation of a new cookie by configuring your browser according to the instructions outlined below (“Types of Cookies, Cookies, Statistics, and Settings”).

Please note that if you uninstall a cookie or block the installation of cookies on your device, you may not be able to benefit from some of the website's services.
 

5.2. Types of Cookies, Cookies, Statistics and Settings

The cookies that may be installed on your server when you browse the website may be exclusively for enabling and facilitating digital communication, or strictly required to provide the services you request (language cookies, identification cookies, etc.), or they may be statistical cookies or other cookies as per the conditions described below.

When the installation of cookies requires your consent, we will request it via a “More info” link that will appear at the bottom of the first page opened on the website. It should be noted that continuing to browse the website requires your acceptance.
 

5.2.1.​ What type of cookies are installed?

Cookies issued by the data controller, added on the site domain
 

Cookie

Description

Category

Duration

has_js

Detection of Javascript, used by Drupal

Mandatory

Session

cookie_agreed, cookie-agreed, authorized_cookies_config

Choices of GDPR related consent, used by Drupal

Mandatory

13 months

Drupal.language, Drupal_language_redirection

Choice of language of the site, used by Drupal

Mandatory

up to 1 year

Drupal.tableDrag.showWeight

Browser version to adapt the display of pages, used by Drupal

Mandatory

1 year

form-xx webform-123

Detection if form has already been submitted by the user, used by Drupal.

Mandatory

1 year

_cfduid

Performance optimization, used by the CDN CloudFlare.

Mandatory

1 year

 

Salesforce is a partner which collects and store cookies and an actor of advertising who deposits a cookie.

Cookie

Description

How do you object? Period

Salesforce

(_kuid_)

Allows to better understand how visitors use the website, to collect navigation information, and to personalize contents and ads displayed on this website and on partners’ websites.

https://www.salesforce.com/products/marketing-cloud/sfmc/audience-studio...

13 months

 

Cookies Proposed by Third Parties

Cookie

Description

Storage Period

__unam

Cookie installed by ShareThis to activate content sharing

9 months

_trossion

Used to present offers tailored to the user’s areas of interest on the Internet (doubleclick.net)

1 year and 1 month

_troRUID

Used to present offers tailored to the user’s areas of interest on the Internet (doubleclick.net)

6 months

_troSYNC

Used to present offers tailored to the user’s areas of interest on the Internet (doubleclick.net)

6 months

utag_main

Used by Tealium

1 year

 

Statistical Cookies

Cookie

Description

Category

Duration

atidvisitor, atuserid, xtant, xtat, xtvrn

Traffic analysis, used by AT Internet.

Statistics up to 1 year and 1 day
_ga, _gid, _utma, _utmz Traffic analysis, used by Google Analytics Statistics up to 2 years
dtCookie, dtLatC, dtPC, dtSa, rxVisitor, rxvt, dtCookie, dtLatC Measure of the site performance, used by Dynatrace. Statistics 1 minute
idrxvr Used by Xiti to analyze traffic. Statistics 1 an

 

Cookies TARGETING/ADVERTISING

Cookie

Description

Category

Duration

_trossion, _troRUID, _troSYNC

Display offers on the internet personalized to the user points of interest, used by doubleclick.net a Google service.

Targeting/Advertising up to 1 year and 1 month
utag_main Used by Tealium Targeting/Advertising 1 year
Noms variés Added by Tealium tag management system. Targeting/Advertising Variable duration

 

Cookies SOCIAL NETWORKS

Cookie

Description

Category

Duration

1P_JAR, APISID, HSID, LOGIN_INFO, CONSENT, NID, PREF, SAPISID, SID, SSID, SIDCC, VISITOR_INFO1_LIVE, YSC, ANID

Added by Youtube or Google to save how a Youtube video is used. In case a user is connected to his Google account, these data are associated with him.

Social Network up to 2 years
brainsonic Added by Damdy to save how a video is used Social Network Session

 

Statistical cookies are used to measure the number of visits and pages viewed as well as the activity of users on the website and their return rate. The statistics tool used generates a cookie with a unique identifier having a storage period limited to 13 months. Your IP address is also collected in order to determine which city or town you are connecting from. This is immediately anonymised after its use, thus preventing you from being identified as an individual. Statistical data on web traffic is collected by the service providers AT Internet and Google Analytics, and are then restored to the Data Controller in an aggregated and anonymous manner via a web interface that only the Data Controller can access. The data collected are not passed on to third parties or used for other purposes. You can block these cookies at any time by following the opt out procedure referred to above via the following links: http://www.xiti.com/en/optout.aspx and https://support.google.com/analytics/answer/181881?hl=en 
 

5.2.2 How to Delete or Be Alerted Before the Installation of Cookies, or Configure Your Browser

  • How to delete cookies already installed on your computer
    • On your workstation:
    • Select the Windows folder in C:\
    • Open the “Temporary Internet Files” folder
    • Select all files (Ctrl+A)
    • Select the “Delete” option.
  • How to configure your browser to reject or be alerted before the installation of cookies
    • Browsing with Internet Explorer 5 (Microsoft): Select “Tools” -> “Internet Options” -> “Security” -> Custom Level. In the drop-down menu, go to “Cookies”, and then “Allow cookies that are stored on your computer”. Select “Prompt” to be alerted or “Disable” to reject all cookies.
    • Browsing with Internet Explorer 6, 7 or 8 (Microsoft): Select “Tools” -> “Internet Options” -> “Privacy”, and then the level that you wish to apply.
    • Browsing with Firefox: Click on “Tools” -> “Options”. In “Privacy”, tick “Accept cookies”.
    • Browsing with Google Chrome: Click on “Customise and Control Google Chrome”, then select “Settings”. In “Privacy”, click on “Content settings” and tick “Block third-party cookies and site data”.
    • Browsing with Safari: Click on “Preferences” -> “Privacy” and then select a “Cookies and website data” option: “Always block”, “Allow from current website only”, “Allow from websites I visit”.

6. Your Rights / Contact

In accordance with the regulations in force, you have the right to access, rectify, delete, and object to the processing of your personal data.

You can request the communication of your personal data as well as the limitation or portability of your personal data. 

You can exercise these rights and consult us regarding the processing of your personal data by contacting us at the following address:

TOTAL S.A.
Communications Department
Tour Coupole 2, place Jean Millier - Arche Nord - Coupole/Regnault
92078 Paris La Défense Cedex France

Finally, you can lodge a complaint with the authority in charge of compliance with personal data protection requirements.